This Privacy Policy explains how Casyt ("we," "us," or "our") collects, uses, and shares information about you when you use our websites, applications, and services (collectively, the "Service").
By using the Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve the Service. This includes:
Information You Provide to Us
Account Information: When you register, we collect your name, email address, and basic profile details.
Organization Information: If you create a workspace, we collect the organization name, payment information, and other details required to manage your account.
Content You Create: We collect the content you generate while using the Service, including resumes, evidence files, prompts, notes, drafts, and any uploads (like PDFs or DOCX files).
Communications: We collect information when you contact us for support or other inquiries.
Information We Collect Automatically
Log and Usage Data: We collect data about how you interact with our Service, such as your IP address, browser type, pages viewed, and features used.
Device Information: We collect information about the device you use to access the Service, including hardware model and operating system.
Cookies: We use cookies and similar technologies to operate the Service, analyze usage, and personalize your experience.
2. How We Use Your Information
We use the information we collect to:
Operate and Maintain the Service: To provide core functionality, authenticate users, and process transactions.
Provide AI-Powered Features: We use your inputs (like evidence uploads or drafting prompts) to generate AI content such as petition drafts, expert letters, summaries, and structured evidence views. This processing may involve third-party AI service providers.
Provide Workspace Features: If you are part of a shared workspace, your activity and generated documents may be visible to authorized collaborators within your organization.
Improve and Personalize the Service: To understand how our users interact with Casyt and develop new features.
Communicate with You: To send service-related messages, security alerts, and, with your consent, promotional materials.
Ensure Safety and Security: To detect and prevent fraud, enforce our Terms of Service, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Within Your Organization: If you are a member of a workspace, information like your name, email, and the documents you create or manage may be shared with authorized administrators and collaborators.
Service Providers: We share information with third-party vendors who help us operate our Service, such as cloud hosting providers, payment processors, and AI service providers. These providers are contractually obligated to protect your information and use it only to provide services to us.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other governmental request.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information for other purposes with your explicit consent.
4. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or destruction. However, no online service can be 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Choices and Rights
You have choices regarding your personal information:
Account Information: You can review and update your account information through your profile settings.
Communications: You can opt out of promotional emails by following the unsubscribe link in the email. We may still send you essential service-related communications.
Data Rights: Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. If you are part of a corporate account, you may need to direct these requests to your organization's administrator. Please contact us to make a request.
6. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child in violation of this policy, we will take steps to delete it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the effective date and, in some cases, by providing more prominent notice (such as an in-app notification or email). We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Casyt